1. To add a new payee, type the name of the payee in the “Need to pay someone new?” entry box near the top middle of the main payments page.
2. As you type, what you are typing is matched to a known payee. If you see your payee in the drop down list, click the name and the click the Add button.If you do not see the name in the drop down, don't worry, just complete typing the name of your payee and click the Add button.
3. You will then be asked for some information about your payee:
a. Account Number – this is your account number with the payee. Enter the account number as it appears on your bill.
b. Payee Address – this is the address to which you send your payment.
c. Payee Phone Number – enter the phone number your biller provides for questions about your bill.If you are adding a company, look for a customer service phone number on your bill, statement, or invoice.
d. Zip code – in some cases we do not ask for the entire address of your payee, but just for their zip code.
*Don't be alarmed if you are not asked for an address to which to send your payment. This means special arrangements are already in place with the company you are adding regarding how to remit payments to them. In many cases, a payment is sent electronically and therefore, an address is not needed. In other cases, the payee requires that payments be sent to an address that may be different from the address that appears on your bill
When adding your payee, you can also give your payee a nickname.
When your payee is added, it will display at the top of your payee list on the main payments page. The next time you come back to the screen, your payees will display in alphabetical order.