SAFE Federal Credit Union

If your SAFE debit or credit card is lost or stolen, please block your card under Card Management online or in the mobile app. Through card management you c...

To activate your debit card you can: Call  800-631-3197  (24/7) Use the card as a PIN based transaction Contact us by phone at 803-469-8600 during no...

You can place travel notes on your card by going to  MANAGE MY ACCOUNT> CARD MANAGEMENT on the website or on the app under MORE > CARD MANAGEMENT ...

Most debit cards are set to a limit of $2,000 a day for point of sale purchases and ATM's have a limit of $500. To increase your debit card limit, pleas...

To reset your debit or credit card PIN please call 888-886-0083.  We are unable to reset a pin number at the local branch.

A replacement debit card can be mailed to the address on file or obtained at a local branch. A debit card if mailed can take up to 10 business days to be re...

To dispute a transaction on your account please call us at 888-918-7341 24/7. Our claims process does take up to 10 business days. 

For your security, SAFE Federal Credit Union will never ask for personal or account information via email, text and/or phone call. A text from 91937* will a...

We can certainly understand your concern and know that having fraud on the account is scary and frustrating. To file a claim you can contact 888-918-7313 (2...